COVID-19 Update: Lathrop is Reopening   Read News

Working Together to Reopen

What’s New and In Progress?

July 9, 2020—Dear Residents, Staff and Board members,

  • At present, there are still no cases of COVID-19.
  • Effective July 1, Lathrop’s reopening plan was implemented. We are currently in Phase I: START. As discussed, the intent is to reopen in a judicious, deliberately slow manner to mitigate risk for COVID.  The plan calls for specific days and times, as well as the allocated amount of time to use the fitness areas, art rooms and the libraries, on each campus. The reopening plan is subject to change and refinement. Thank you for your patience.
  • For clarification, the Lathrop van shopping trips scheduled on Tuesdays and Thursdays are intended for townhome residents. Grocery shopping for Inn residents is being coordinated by Wellness and Transportation.
  • Indoor and outdoor dining for Inn residents begins on July 13. For the first few weeks, we will offer it on Monday, Wednesday and Friday. Registration through the front desk is required 24 hours in advance, and meals will continue to be pre-selected from the weekly menu. Look for details in your cubbies. It will be so good to break bread together, again!
  • Please continue to encourage and show appreciation to our team members through the new email: ThankYouStaff@lathrop.kendal.org

A few reminders to keep us on the same page:

  • To stay current on the ever-changing news about COVID-19 in Massachusetts, log onto www.mass.gov/covid19 or text COVIDMA to 888-777 for updates and alerts. For weekly updates on Massachusetts’ current COVID-19 Dashboard of public health, visit https://www.mass.gov/doc/covid-19-dashboard-july-5-2020/download.
  • Residents and staff who are not feeling well should contact their primary care physician directly. Many practices have implemented telehealth options to minimize the need for in-person visits and to maintain maximal social distancing.
  • All essential Inn visitors (residents, staff, homecare agencies, etc.) are being screened. Any Lathrop essential service provider engaged by management or resident committees that comes to either campus must be screened at the Inn and follow COVID-19 guidelines for physical distancing, hand washing, and wearing face coverings; even if the service is to be provided outdoors. This does not apply to visitors and private service providers engaged by townhome residents BUT IS the responsibility of the resident to ensure that appropriate COVID-19 protocol is followed to ensure the safety of both individual and community members.
  • The Lathrop Country store remains an option for residents who truly need staple items until they or someone can grocery shop. Residents may complete the Country Store forms located in the mailrooms weekly/twice weekly and items will be delivered directly to your door on Wednesdays and Fridays, between 10:00am and 3:00pm. Please return forms by 2:00pm on Tuesday and Thursday for next day delivery.
  • Transportation services for medical and beauty salon appointments are available.
  • All residents are REQUIRED to wear a facemask when going outside of their homes if physical distancing is not possible. All Inn residents must wear facemasks when answering the door to their apartment for the nurse, dining staff, etc. and when outside of their Inn apartments to pick up mail or walk the hallways.
  • Experts continue to cite the risk of asymptomatic transmission to people 65 years old and older or with compromised immunity. Lathrop STRONGLY URGES all residents living in townhomes and the Inn to STAY HOME and to STAY ON CAMPUS.
  • Facilities will continue to respond to routine work orders. Staff will call ahead and don PPE. Residents and staff are expected to follow appropriate COVID-19 protocols such as physical distancing and wearing face coverings.
  • To reach the weekend Manager on Duty, residents may call the Inn, should you have any questions or concerns.
    • July 11/12: Rob Olmsted
    • July 18/19: Thom Wright
    • July 25/26: Jack Curley

June 30, 2020—Dear Residents, Staff and Board members,

Lathrop has been in secure closure since March 15, 2020. While common spaces have been closed and service delivery has been altered to reflect safe practice, relationships among residents and staff remain strong.

As we begin to reopen the campuses it is critical to understand that until a treatment or vaccine for COVID-19 is available, life will not return to normal. We each have a collective responsibility to ensure that reopening proceeds smoothly and safely.

All residents and staff must follow public health directives and use common sense to protect yourself, your family, and your neighbors.


Lathrop Leadership
Set business practices that adhere to
the Massachusetts Mandatory Workplace
Safety standards and Sector-Specific
Protocols for Life Plan Communities.

Lathrop Employees
Abide by practices that adhere to the
Massachusetts Mandatory Workplace
Safety standards and Sector-Specific
Protocols for Life Plan Communities.

Residents & Employees
1. Cover your face
2. Wash your hands
3. Socially distance
4. Be vigilant for symptoms
5. Stay home if you feel sick and
     call your physician

Mandatory Workplace Safety Standards for Reopening

Lathrop must meet the following minimum safety requirements

Social Distancing 


All persons, including employees, customers, and vendors should remain at least six feet apart to the greatest extent possible, both inside and outside

Establish protocols to ensure that employees can practice adequate social distancing

Provide signage for safe social distancing

Require face coverings or masks for all employees

Hygiene Protocols 


Provide hand washing capabilities throughout the workplace

Ensure frequent hand washing and ensure adequate supplies

Provide regular sanitation of high touch areas, such as workstations, equipment, screens, doorknobs, restrooms throughout work site

Staffing and Operations 


Provide training for employees regarding the social distancing and hygiene protocols

Employees who are displaying COVID-19-like symptoms do not report to work

Establish a plan for employees getting ill from COVID-19 and a return-to-work plan

Cleaning and Disinfecting 


Establish and maintain cleaning protocols specific to the business

When an active employee is diagnosed with COVID-19, cleaning and disinfecting must be performed

Disinfection of all common surfaces must take place at intervals appropriate to said workplace

Panel Title

Reopening Lathrop in Phases

The goal of this phased plan is to methodically allow programs and services to resume, while avoiding a COVID-19 surge.

Each phase will last a minimum of four weeks and could last longer before moving to the next phase

If Lathrop and public health trends are negative, Lathrop may need to return to an earlier phase

If we work together to prevent and defeat COVID-19, we can proceed through each phase

PHASE 1 START– EFFECTIVE July 1, 2020


Inn Clinic

In-person Appointments

• By appointment only.
• Telehealth appointments will continue to be an option when appropriate.

Outdoor Exercise Classes

• Maximum size to be determined by location and instructor and MA Executive Orders on
group numbers.
• 6-foot spacing.
• Sign-in/out logs will be kept – this is for contact tracing, should the need arise. 

Inn and Meeting House


Library
Art Room
Fitness Area

Max. 1 resident at a time except couples in Fitness Center
• By appointment only; contact Inn Front Desk between 8:00 am-4:00 pm  413-586-0006
• Open Mondays, Wednesdays and Fridays, 9:00 am-1:00 pm
           (East Art Room: 1:00 – 4:00)
• Health Screening to take place before entering.
• Hand sanitizing and mask wearing, except while exercising
Inn Dining

Indoor & Outdoor Options

• Open for dinner Monday-Friday by reservation only.
Contact the Front Desk at 413-586-0006.
Seating capacity is limited.
• 6-feet spacing of tables and waiting in lines.
• Groups of 6 maximum.
• Open from 5:00 p.m. – 7:00 p.m.
• Hand sanitizing and mask wearing, except while eating.
• In-room service remains an option.
• Available beginning July 6, 2020.
Lathrop Van Shopping Trips
• Maximum 6 people per trip by reservation only. Contact the Front Desk at 413-586-0006.
• Easthampton: Tuesdays at 10:00 am and 1:00 pm.
• Northampton: Thursdays at 10:00 am and 1:00 pm.
Self-Quarantine Measures
• Mandatory self-quarantine for new residents, residents who are feeling ill with COVID-19
symptoms and/or are tested for COVID-19 or been exposed to someone with COVID-19.

PHASE 2 VIGILANT- EFFECTIVE August 1, 2020

Inn and Meeting House

Fitness Area

Max 1 resident with the exception of couples
• By appointment only; contact Inn Front Desk between 8:00 am-4:00 pm  413-586-0006
• Open Mondays, Wednesdays and Fridays, 9:00 am-1:00 pm
• Health Screening to take place before entering.
• Hand sanitizing and mask wearing, except while exercising.


Inn Dining

• Open for dinner Monday-Friday by reservation only.
Contact the Front Desk at 413-586-0006.
Seating capacity is limited.
• 6-feet spacing of tables and waiting in lines.
• Groups of 6 maximum.
• Open from 5:00 p.m. – 7:00 p.m.
• Hand sanitizing and mask wearing, except while eating.
• In-room service remains an option.
• Available beginning July 5, 2020.

Townhome Dining 

• Take out available or outside dining by reservation- TBD

Inn and Meeting House


Library
Art Room

Maximum number of 2 residents at any given time
• By appointment only; contact Inn Front Desk between 8:00 am-4:00 pm  413-586-0006
• Open on specified days and times.
• Hand sanitizing and face covering.
Inn and Meeting House


Indoor Group Meetings

Maximum number as directed by MA state orders
• Spaced at least 6 feet apart
• Wear face masks.
• Room utilized will have doors open and windows as well, weather permitting.
• No passing of meeting materials between participants.
• Shared microphones may not be used.
• Sign-in/out logs will be kept – this is for contact tracing, should the need arise. 
Inn

Resident to Resident Apartment Visits

Maximum of 2 additional resident guests per apartment
• Face masks must be worn during visits.
• Maintain social distancing of 6 feet.
• Do not share dinnerware/stemware – if consuming goods, bring your own.

Campus Visits (Off-campus Guests) for all residents

• Opportunities for visitation outdoors on campus.
• Follow proper distancing and wear face masks.
Self-Quarantine Measures
• Mandatory self-quarantine for new residents, residents who are feeling ill with COVID-19 symptoms and/or are tested for COVID-19 or been exposed to someone with COVID-19.

PHASE 3 NEW NORM- EFFECTIVE September 1, 2020

Inn Dining
• Open by reservation only.
• Groups of 6 maximum.
• 6 feet spacing of tables and waiting in line.
Fitness Center
• Maximum 2 people at a time; must sign up
• Open on specified days and times.
Resident to Resident Visitors at the Inn
Maximum number of visitors will (at minimum) follow state orders.
Non-resident Visitors  to Inn Apartments (Family and Friends)
Maximum number of visitors will (at minimum) follow state orders on social distancing and numbers allowed in groups – this section will be updated to follow current Executive Orders while also referencing MA DHHS and CMS guidelines
• Visitors will be required to enter through Reception and follow screening protocols in place.
• Visits must take place in the apartment – no communal spaces may be used.
Regular Van Service 
• Regular van service is reinstated
Maximum of 6 residents at any given time.
Cards, Board Games,
Ping-pong, Pool, Puzzles

Maximum number of 4 residents at any given time
• Wash hands before and after participating.
• Wear face mask.
• Keep a log of participation for tracing purposes.
• If possible, sanitize game items before and after use.
Meetings & Events
• Must comply with state mandates for maximum number of attendees.
• If external participants, they must go through screening process at Reception.

Thrift Shop

• Open at regular times.
• Max. 2 residents at a time (includes volunteer)
• Only touch what you intend to buy.
• Guidelines will be posted at door.

Self-Quarantine Measures

• Mandatory self-quarantine for new residents, residents who are feeling ill with COVID-19 symptoms and/or are tested for COVID-19.

PHASE 4 FULL REOPENING – TBD

Inn Dining
• Resume normal operations.

Fitness Center

• Resume all activities.

Large Gatherings Allowed

• Resume all recreational activities and meetings of any size.

Campus Opens to Broad Community

• All visitation restrictions and COVID-19 measures lifted.
• Visitors are still requested to sign in/out with Reception, but this is not required.
• External groups may resume programs onsite (e.g. Learning In Retirement).

Travel

• Non-essential travel is allowed and encouraged.
Self-Quarantine Measures – Concluded
• All self-quarantining measures are lifted.

Learning a new way of life….

• All operations resume the “new and evolving normal.”

We are all in this together!