COVID-19 Update: Lathrop is Reopening   Read News

Working Together to Reopen



September 23, 2020

Update from Thom Wright, PhD, CEO/Executive Director

Dear Residents, Staff and Board members,

What’s New and In Progress?

  • At present, there are still no cases of COVID-19 on either campus.
  • On October 1, Lathrop will enter Phase 3: New Normal, which includesexpanded schedules to use the fitness areas, art room and library, indoor Inn visitations by appointment and indoor programs at the Inn and the Meeting House. Please see the general outline at the end of this report; specific protocols, including air purification and ventilation of commons spaces are being developed and will be shared with all before the end of September.

A few reminders to keep us on the same page:

Proper Way to Wear Masks: Fully and snuggly cover both the nose and mouth.

September 17, 2020

Update from Thom Wright, PhD, CEO/Executive Director

Dear Residents, Staff and Board members,

What’s New and In Progress?

  • At present, there are still no cases of COVID-19 on either campus.
  • On October 1, Lathrop will enter Phase 3: New Normal, which includesexpanded schedules to use the fitness areas, art room and library, indoor Inn visitations by appointment and indoor programs at the Inn and the Meeting House. Please see the general outline at the end of this report; specific protocols are being developed and will be shared with all before the end of September.
  • Lathrop is awaiting proposals and recommendations from two engineering firms to ensure optimal air quality systems at the Inn and the Meeting House.  We are assessing air flow, ventilation and the ability to exchange fresh air from the outside in common spaces. This is vital to allowing indoor activities to resume in the safest manner possible. Freestanding air purifiers have been purchased for common spaces.

A few reminders to keep us on the same page:

Proper Way to Wear Masks: Fully and snuggly

cover both the nose and mouth.

  • On August 1, the new MA state travel guidelines went into effect. Please visit https://www.mass.gov/info-details/covid-19-travel-order for details. Also visit the Lathrop website for our related policy for new residents moving to Lathrop. Residents and staff traveling to Massachusetts from hot spots, defined by the state, must either test negative for COVID-19 or quarantine for 14 days. Presently, Lathrop requires new residents or resident transfers form one campus to another to quarantine for 14 days.
  • To stay current on the ever-changing news about COVID-19 in Massachusetts, log onto www.mass.gov/covid19 or text COVIDMA to 888-777 for updates and alerts. For weekly updates on Massachusetts’ current COVID-19 Dashboard of public health, visit https://www.mass.gov/doc/covid-19-dashboard-September 13-2020/download
  • Effective August 11, Governor Baker implemented a limit for outdoor gatherings to 50 people.
  • Residents and staff who are not feeling well should contact their primary care physician directly. Many practices have implemented telehealth options to minimize the need for in-person visits and to maintain maximal social distancing.
  • The Lathrop Country store remains an option for residents who truly need staple items until they or someone can grocery shop. Residents may complete the Country Store forms located in the mailrooms weekly/twice weekly and items will be delivered directly to your door on Wednesdays and Fridays, between 10:00am and 3:00pm. Please return forms by 2:00pm on Tuesday and Thursday for next day delivery.
  • Transportation services for medical and beauty salon appointments are available.
  • All residents are REQUIRED to wear a facemask when going outside of their homes if physical distancing is not possible. All Inn residents must wear facemasks when answering the door to their apartment for the nurse, dining staff, etc. and when outside of their Inn apartments to pick up mail or walk the hallways.
  • Experts continue to cite the risk of asymptomatic transmission to people 65 years old and older or with compromised immunity.
  • Facilities continues to respond to routine work orders. Staff will call ahead and don PPE. Residents and staff are expected to follow appropriate COVID-19 protocols such as physical distancing and wearing face coverings.
  • Please continue to encourage and show appreciation to our team members through the new email: ThankYouStaff@lathrop.kendal.org
  • To reach the weekend Manager on Duty, residents may call the Inn, should you have any questions or concerns. Beginning in September, the MOD will be on-call and only on-site for emergencies and special events.
    • September 19/20: Jack
    • September 26/27: Kathi

September 11, 2020

Update from Thom Wright, PhD, CEO/Executive Director

Dear Residents, Staff and Board members,

What’s New and In Progress?

  • At present, there are still no cases of COVID-19.

A few reminders to keep us on the same page:

  • On September 1, Lathrop continued with Phase 2: Vigilant. Phase 2 is going well. Phase 3: New Normal, which includes indoor Inn visitation and limited indoor programs, will be evaluated in September, pending the analysis of the air quality in common spaces.
  • Lathrop is still awaiting a proposal and recommendation from an engineering firm to ensure optimal air quality systems at the Inn and the Meeting House. We are assessing air flow in common spaces. This is vital to allowing indoor activities to resume in the safest manner possible. Air purifiers have been purchased for common spaces, as well.
  • On August 1, the new MA state travel guidelines went into effect. Please visit https://www.mass.gov/info-details/covid-19-travel-order for details. Also visit the Lathrop website for our related policy for new residents moving to Lathrop. Residents and staff traveling to Massachusetts from hot spots, defined by the state, must either test negative for COVID-19 or quarantine for 14 days. Presently, Lathrop requires new residents or resident transfers form one campus to another to quarantine for 14 days.
  • To stay current on the ever-changing news about COVID-19 in Massachusetts, log onto mass.gov/covid19 or text COVIDMA to 888-777 for updates and alerts. For weekly updates on Massachusetts’ current COVID-19 Dashboard of public health, visit https://www.mass.gov/doc/covid-19-dashboard-September 6-2020/download
  • Effective August 11, Governor Baker implemented a limit for outdoor gatherings to 50 people. The Music Committee is working with management around seating arrangements for the remaining summer concerts, particularly in Easthampton.
  • Residents and staff who are not feeling well should contact their primary care physician directly. Many practices have implemented telehealth options to minimize the need for in-person visits and to maintain maximal social distancing.
  • The Lathrop Country store remains an option for residents who truly need staple items until they or someone can grocery shop. Residents may complete the Country Store forms located in the mailrooms weekly/twice weekly and items will be delivered directly to your door on Wednesdays and Fridays, between 10:00am and 3:00pm. Please return forms by 2:00pm on Tuesday and Thursday for next day delivery.
  • Transportation services for medical and beauty salon appointments are available.
  • All residents are REQUIRED to wear a facemask when going outside of their homes if physical distancing is not possible. All Inn residents must wear facemasks when answering the door to their apartment for the nurse, dining staff, etc. and when outside of their Inn apartments to pick up mail or walk the hallways.
  • Experts continue to cite the risk of asymptomatic transmission to people 65 years old and older or with compromised immunity.
  • Facilities continues to respond to routine work orders. Staff will call ahead and don PPE. Residents and staff are expected to follow appropriate COVID-19 protocols such as physical distancing and wearing face coverings. 
  • Please continue to encourage and show appreciation to our team members through the new email: ThankYouStaff@lathrop.kendal.org
  • To reach the weekend Manager on Duty, residents may call the Inn, should you have any questions or Beginning in September, the MOD will be on-call and only on-site for emergencies and special events.
    • September 12/13: Thom
    • September 19/20: Jack
    • September 26/27: Kathi

September 3, 2020

Update from Thom Wright, PhD, CEO/Executive Director

Dear Residents, Staff and Board members,

What’s New and In Progress?

  • At present, there are still no cases of COVID-19.

A few reminders to keep us on the same page:

  • On August 1, Lathrop entered Phase 2: Vigilant.  Phase 2 is going well. and the COVID-19 Task Force came to consensus to continue with Phase 2 for the month of September. Phase 3: New Normal, which included indoor Inn visitation and limited indoor programs, will be evaluated in September, pending the analysis of the air quality in common spaces.
  • Lathrop is still awaiting a proposal and recommendation from an engineering firm to ensure optimal air quality systems at the Inn and the Meeting House.  We are assessing air flow in common spaces. This is vital to allowing indoor activities to resume in the safest manner possible. In addition, we are investigating the use of ultraviolet light and help air cleaning systems to sanitize the air in common spaces.
  • On August 1, the new MA state travel guidelines went into effect. Please visit https://www.mass.gov/info-details/covid-19-travel-order for details. Also visit the Lathrop website for our related policy for new residents moving to Lathrop
  • To stay current on the ever-changing news about COVID-19 in Massachusetts, log onto www.mass.gov/covid19 or text COVIDMA to 888-777 for updates and alerts. For weekly updates on Massachusetts’ current COVID-19 Dashboard of public health, visit https://www.mass.gov/doc/covid-19-dashboard-August-30-2020/download
  • Effective August 11, Governor Baker implemented a limit for outdoor gatherings to 50 people. The Music Committee is working with management around seating arrangements for the remaining summer concerts, particularly in Easthampton.
  • Residents and staff who are not feeling well should contact their primary care physician directly. Many practices have implemented telehealth options to minimize the need for in-person visits and to maintain maximal social distancing.
  • The Lathrop Country store remains an option for residents who truly need staple items until they or someone can grocery shop. Residents may complete the Country Store forms located in the mail rooms weekly/twice weekly and items will be delivered directly to your door on Wednesdays and Fridays, between 10:00 am and 3:00 pm. Please return forms by 2:00 pm on Tuesday and Thursday for next day delivery.
  • Transportation services for medical and beauty salon appointments are available.
  • All residents are REQUIRED to wear a facemask when going outside of their homes if physical distancing is not possible. All Inn residents must wear facemasks when answering the door to their apartment for the nurse, dining staff, etc. and when outside of their Inn apartments to pick up mail or walk the hallways.
  • Experts continue to cite the risk of asymptomatic transmission to people 65 years old and older or with compromised immunity. Lathrop STRONGLY URGES all residents living in townhomes and the Inn to STAY HOME and to STAY ON CAMPUS.
  • Facilities will continue to respond to routine work orders. Staff will call ahead and don PPE. Residents and staff are expected to follow appropriate COVID-19 protocols such as physical distancing and wearing face coverings.
  • Please continue to encourage and show appreciation to our team members through the new email: ThankYouStaff@lathrop.kendal.org
  • To reach the weekend Manager on Duty, residents may call the Inn, should you have any questions or concerns. Beginning in September, the MOD will be on-call and only on-site for emergencies and special events.
    • September 5-7: Suzie
    • September 12/13: Thom
    • September 19/20: Jack
    • September 26/27: Kathi

August 27, 2020

Update from Thom Wright, PhD, CEO/Executive Director

Dear Residents, Staff and Board members,

What’s New and In Progress?

  • At present, there are still no cases of COVID-19.

A few reminders to keep us on the same page:

  • On August 1, Lathrop entered Phase 2: Vigilant.  Phase 2 is going well. and the COVID-19 Task Force came to consensus to continue with Phase 2 for the month of September. Phase 3: New Normal, which included indoor Inn visitation and limited indoor programs, will be evaluated in September, pending the analysis of the air quality in common spaces.
  • Lathrop is still awaiting a proposal and recommendation from an engineering firm to ensure optimal air quality systems at the Inn and the Meeting House.  We are assessing air flow in common spaces. This is vital to allowing indoor activities to resume in the safest manner possible. In addition, we are investigating the use of ultraviolet light and help air cleaning systems to sanitize the air in common spaces.
  • On August 1, the new MA state travel guidelines went into effect. Please visit https://www.mass.gov/info-details/covid-19-travel-order for details. Also visit the Lathrop website for our related policy for new residents moving to Lathrop.
  • To stay current on the ever-changing news about COVID-19 in Massachusetts, log onto www.mass.gov/covid19 or text COVIDMA to 888-777 for updates and alerts. For weekly updates on Massachusetts’ current COVID-19 Dashboard of public health, visit https://www.mass.gov/doc/covid-19-dashboard-August-23-2020/download
  • Effective August 11, Governor Baker implemented a limit for outdoor gatherings to 50 people. The Music Committee is working with management around seating arrangements for the remaining summer concerts, particularly in Easthampton.
  • Residents and staff who are not feeling well should contact their primary care physician directly. Many practices have implemented telehealth options to minimize the need for in-person visits and to maintain maximal social distancing.
  • The Lathrop Country store remains an option for residents who truly need staple items until they or someone can grocery shop. Residents may complete the Country Store forms located in the mailrooms weekly/twice weekly and items will be delivered directly to your door on Wednesdays and Fridays, between 10:00am and 3:00pm. Please return forms by 2:00pm on Tuesday and Thursday for next day delivery.
  • Transportation services for medical and beauty salon appointments are available.
  • All residents are REQUIRED to wear a facemask when going outside of their homes if physical distancing is not possible. All Inn residents must wear facemasks when answering the door to their apartment for the nurse, dining staff, etc. and when outside of their Inn apartments to pick up mail or walk the hallways.
  • Experts continue to cite the risk of asymptomatic transmission to people 65 years old and older or with compromised immunity. Lathrop STRONGLY URGES all residents living in townhomes and the Inn to STAY HOME and to STAY ON CAMPUS.
  • Facilities will continue to respond to routine work orders. Staff will call ahead and don PPE. Residents and staff are expected to follow appropriate COVID-19 protocols such as physical distancing and wearing face coverings.
  • Please continue to encourage and show appreciation to our team members through the new email: ThankYouStaff@lathrop.kendal.org
  • To reach the weekend Manager on Duty, residents may call the Inn, should you have any questions or concerns.
    • August 29/30: Frank

August 20, 2020

Update from Thom Wright, PhD, CEO/Executive Director

Dear Residents, Staff and Board members,

What’s New and In Progress?

  • At present, there are still no cases of COVID-19.
  • Lathrop has doubled its PPE supply to prepare for the potential next wave of COVID-19 (3000 N95 masks, 2000 paper masks, 500 gowns, 100 face shields etc.). We are committed to the safety and well-being of our staff and residents.
  • With the seasons changing, we are cognizant that many outdoor programs will come to a natural ending. In May, Lathrop invested in Zoom licenses for each campus and will continue to encourage connection through that platform. In addition, the Easthampton campus has the potential to install a Lathrop TV channel through Charter/Spectrum. We await the necessary equipment to complete the project and envision virtual programming opportunities.

A few reminders to keep us on the same page:

  • On August 1, Lathrop entered Phase 2: Vigilant.  Phase 2 is going well. and the COVID-19 Task Force came to consensus to continue with Phase 2 for the month of September. Phase 3: New Normal, which includedindoor Inn visitation and limited indoor programs, will be evaluated in September, pending the analysis of the air quality in common spaces.
  • Lathrop is still awaiting a proposal and recommendation from an engineering firm to ensure optimal air quality systems at the Inn and the Meeting House.  We are assessing air flow in common spaces. This is vital to allowing indoor activities to resume in the safest manner possible. In addition, we are investigating the use of ultraviolet light and help air cleaning systems to sanitize the air in common spaces.
  • On August 1, the new MA state travel guidelines went into effect. Please visit https://www.mass.gov/info-details/covid-19-travel-order for details. Also visit the Lathrop website for our related policy for new residents moving to Lathrop
  • To stay current on the ever-changing news about COVID-19 in Massachusetts, log onto www.mass.gov/covid19 or text COVIDMA to 888-777 for updates and alerts. For weekly updates on Massachusetts’ current COVID-19 Dashboard of public health, visit https://www.mass.gov/doc/covid-19-dashboard-August-16-2020/download
  • Effective August 11, Governor Baker implemented a limit for outdoor gatherings to 50 people. The Music Committee is working with management around seating arrangements for the remaining summer concerts, particularly in Easthampton.
  • Residents and staff who are not feeling well should contact their primary care physician directly. Many practices have implemented telehealth options to minimize the need for in-person visits and to maintain maximal social distancing.
  • The Lathrop Country store remains an option for residents who truly need staple items until they or someone can grocery shop. Residents may complete the Country Store forms located in the mailrooms weekly/twice weekly and items will be delivered directly to your door on Wednesdays and Fridays, between 10:00am and 3:00pm. Please return forms by 2:00pm on Tuesday and Thursday for next day delivery.
  • Transportation services for medical and beauty salon appointments are available.
  • All residents are REQUIRED to wear a facemask when going outside of their homes if physical distancing is not possible. All Inn residents must wear facemasks when answering the door to their apartment for the nurse, dining staff, etc. and when outside of their Inn apartments to pick up mail or walk the hallways.
    • Experts continue to cite the risk of asymptomatic transmission to people 65 years old and older or with compromised immunity. Lathrop STRONGLY URGES all residents living in townhomes and the Inn to STAY HOME and to STAY ON CAMPUS.
  • Facilities will continue to respond to routine work orders. Staff will call ahead and don PPE. Residents and staff are expected to follow appropriate COVID-19 protocols such as physical distancing and wearing face coverings.
  • Please continue to encourage and show appreciation to our team members through the new email: ThankYouStaff@lathrop.kendal.org
  • To reach the weekend Manager on Duty, residents may call the Inn, should you have any questions or concerns.
    • August 22/23: Rob
    • August 29/30: Frank

August 13, 2020

Update from Thom Wright, PhD, CEO/Executive Director

Dear Residents, Staff and Board members,

What’s New and In Progress?

At present, there are still no cases of COVID-19.

  • Effective August 11, Governor Baker implemented a limit for outdoor gatherings to 50 people. The Music Committee is working with management around seating arrangements for the remaining summer concerts, particularly in Easthampton.
  • Phase 2: Vigilant is going well. So well, in fact, that the COVID-19 Task Force came to consensus to continue with Phase 2 for the month of September. Phase 3: New Normal, which included indoor Inn visitation and limited indoor programs, will be evaluated in September, pending the analysis of the air quality in common spaces.
  • Lathrop is still awaiting a proposal and recommendation from an engineering firm to ensure optimal air quality systems at the Inn and the Meeting House.  We are assessing air flow in common spaces. This is vital to allowing indoor activities to resume in the safest manner possible. In addition, we are investigating the use of ultraviolet light and help air cleaning systems to sanitize the air in common spaces.
  • Please continue to encourage and show appreciation to our team members through the new email: ThankYouStaff@lathrop.kendal.org

A few reminders to keep us on the same page:

  • On August 1, Lathrop entered Phase 2: Vigilant
  • On August 1, the new MA state travel guidelines went into effect. Please visit https://www.mass.gov/info-details/covid-19-travel-order for details. Also visit the Lathrop website for our related policy for new residents moving to Lathrop
  • To stay current on the ever-changing news about COVID-19 in Massachusetts, log onto www.mass.gov/covid19 or text COVIDMA to 888-777 for updates and alerts. For weekly updates on Massachusetts’ current COVID-19 Dashboard of public health, visit https://www.mass.gov/doc/covid-19-dashboard-August-9-2020/download
  • Residents and staff who are not feeling well should contact their primary care physician directly. Many practices have implemented telehealth options to minimize the need for in-person visits and to maintain maximal social distancing.
  • The Lathrop Country store remains an option for residents who truly need staple items until they or someone can grocery shop. Residents may complete the Country Store forms located in the mail rooms weekly/twice weekly and items will be delivered directly to your door on Wednesdays and Fridays, between 10:00 am and 3:00 pm. Please return forms by 2:00 pm on Tuesday and Thursday for next day delivery.
  • Transportation services for medical and beauty salon appointments are available.
  • All residents are REQUIRED to wear a facemask when going outside of their homes if physical distancing is not possible. All Inn residents must wear facemasks when answering the door to their apartment for the nurse, dining staff, etc. and when outside of their Inn apartments to pick up mail or walk the hallways.
  • Experts continue to cite the risk of asymptomatic transmission to people 65 years old and older or with compromised immunity. Lathrop STRONGLY URGES all residents living in townhomes and the Inn to STAY HOME and to STAY ON CAMPUS.
  • Facilities will continue to respond to routine work orders. Staff will call ahead and don PPE. Residents and staff are expected to follow appropriate COVID-19 protocols such as physical distancing and wearing face coverings.
  • To reach the weekend Manager on Duty, residents may call the Inn, should you have any questions or concerns.
    • August 15/16: Suzie
    • August 22/23: Rob
    • August 29/30: Frank

June 30, 2020—Dear Residents, Staff and Board members,

Lathrop has been in secure closure since March 15, 2020. While common spaces have been closed and service delivery has been altered to reflect safe practice, relationships among residents and staff remain strong.

As we begin to reopen the campuses it is critical to understand that until a treatment or vaccine for COVID-19 is available, life will not return to normal. We each have a collective responsibility to ensure that reopening proceeds smoothly and safely.

All residents and staff must follow public health directives and use common sense to protect yourself, your family, and your neighbors.


Lathrop Leadership
Set business practices that adhere to
the Massachusetts Mandatory Workplace
Safety standards and Sector-Specific
Protocols for Life Plan Communities.

Lathrop Employees
Abide by practices that adhere to the
Massachusetts Mandatory Workplace
Safety standards and Sector-Specific
Protocols for Life Plan Communities.

Residents & Employees
1. Cover your face
2. Wash your hands
3. Socially distance
4. Be vigilant for symptoms
5. Stay home if you feel sick and
     call your physician

Mandatory Workplace Safety Standards for Reopening

Lathrop must meet the following minimum safety requirements

Social Distancing 


All persons, including employees, customers, and vendors should remain at least six feet apart to the greatest extent possible, both inside and outside

Establish protocols to ensure that employees can practice adequate social distancing

Provide signage for safe social distancing

Require face coverings or masks for all employees

Hygiene Protocols 


Provide hand washing capabilities throughout the workplace

Ensure frequent hand washing and ensure adequate supplies

Provide regular sanitation of high touch areas, such as workstations, equipment, screens, doorknobs, restrooms throughout work site

Staffing and Operations 


Provide training for employees regarding the social distancing and hygiene protocols

Employees who are displaying COVID-19-like symptoms do not report to work

Establish a plan for employees getting ill from COVID-19 and a return-to-work plan

Cleaning and Disinfecting 


Establish and maintain cleaning protocols specific to the business

When an active employee is diagnosed with COVID-19, cleaning and disinfecting must be performed

Disinfection of all common surfaces must take place at intervals appropriate to said workplace

Panel Title

Reopening Lathrop in Phases

The goal of this phased plan is to methodically allow programs and services to resume, while avoiding a COVID-19 surge.

Each phase will last a minimum of four weeks and could last longer before moving to the next phase

If Lathrop and public health trends are negative, Lathrop may need to return to an earlier phase

If we work together to prevent and defeat COVID-19, we can proceed through each phase

PHASE 1 START– EFFECTIVE July 1, 2020


Inn Clinic

In-person Appointments

• By appointment only.
• Telehealth appointments will continue to be an option when appropriate.

Outdoor Exercise Classes

• Maximum size to be determined by location and instructor and MA Executive Orders on
group numbers.
• 6-foot spacing.
• Sign-in/out logs will be kept – this is for contact tracing, should the need arise. 

Inn and Meeting House


Library
Art Room
Fitness Area

Max. 1 resident at a time except couples in Fitness Center
• By appointment only; contact Inn Front Desk between 8:00 am-4:00 pm  413-586-0006
• Open Mondays, Wednesdays and Fridays, 9:00 am-1:00 pm
           (East Art Room: 1:00 – 4:00)
• Health Screening to take place before entering.
• Hand sanitizing and mask wearing, except while exercising
Inn Dining

Indoor & Outdoor Options

• Open for dinner Monday-Friday by reservation only.
Contact the Front Desk at 413-586-0006.
Seating capacity is limited.
• 6-feet spacing of tables and waiting in lines.
• Groups of 6 maximum.
• Open from 5:00 p.m. – 7:00 p.m.
• Hand sanitizing and mask wearing, except while eating.
• In-room service remains an option.
• Available beginning July 6, 2020.
Lathrop Van Shopping Trips
• Maximum 6 people per trip by reservation only. Contact the Front Desk at 413-586-0006.
• Easthampton: Tuesdays at 10:00 am and 1:00 pm.
• Northampton: Thursdays at 10:00 am and 1:00 pm.
Self-Quarantine Measures
• Mandatory self-quarantine for new residents, residents who are feeling ill with COVID-19
symptoms and/or are tested for COVID-19 or been exposed to someone with COVID-19.

PHASE 2 VIGILANT- EFFECTIVE August 1, 2020

Inn and Meeting House

Fitness Area
Max 1 resident with the exception of couples
• By appointment only; contact Inn Front Desk between 8:00 am-4:00 pm
413-586-0006
• Open Mondays, Wednesdays and Fridays, 9:00 am-1:00 pm
• Health Screening to take place before entering.
• Hand sanitizing and mask wearing, except while exercising.


Inn Dining
• Open for dinner Monday-Friday by reservation only. Contact the Front Desk
at 413- 586- 0006. Seating capacity is limited.
• 6-feet spacing of tables and waiting in lines.
• Groups of 6 maximum.
• Open from 5:00 p.m. – 7:00 p.m.
• Hand sanitizing and mask wearing, except while eating.
• In-room service remains an option.
• Available beginning August 1, 2020.
Easthampton
Townhome Dining 
• Take out available or outside dining by reservation.
Residents with Meal Plan Only

Inn and Meeting House


Library
Art Room
Maximum number of 2 residents at any given time
• By appointment only; contact Inn Front Desk between 8:00 am-4:00 pm 
413-586-0006
• Open on specified days and times.
• Hand sanitizing and face covering.
Inn and Meeting House


Indoor Group Meetings
Not Available until Phase 3
Inn

Resident to Resident Apartment Visits
Maximum of 2 additional resident guests per apartment
• Face masks must be worn during visits.
• Maintain social distancing of 6 feet.
• Do not share dinnerware/stemware – if consuming goods, bring your own.

Campus Visits (Off-campus Guests) for all residents
• Opportunities for visitation outdoors on campus.
• Follow proper distancing and wear face masks.
Self-Quarantine Measures • Mandatory self-quarantine for new residents, residents who are feeling ill
with COVID-19 symptoms and/or are tested for COVID-19 or been exposed to someone with COVID-19.

PHASE 3 NEW NORM- EFFECTIVE September 1, 2020

Inn Dining
• Open by reservation only.
• Groups of 6 maximum.
• 6 feet spacing of tables and waiting in line.
Fitness Center
• Maximum 2 people at a time; must sign up
• Open on specified days and times.
Resident to Resident Visitors at the Inn
Maximum number of visitors will (at minimum) follow state orders.
Non-resident Visitors  to Inn Apartments (Family and Friends)
Maximum number of visitors will (at minimum) follow state orders on social distancing and numbers allowed in groups – this section will be updated to follow current Executive Orders while also referencing MA DHHS and CMS guidelines
• Visitors will be required to enter through Reception and follow screening protocols in place.
• Visits must take place in the apartment – no communal spaces may be used.
Regular Van Service 
• Regular van service is reinstated
Maximum of 6 residents at any given time.
Cards, Board Games,
Ping-pong, Pool, Puzzles

Maximum number of 4 residents at any given time
• Wash hands before and after participating.
• Wear face mask.
• Keep a log of participation for tracing purposes.
• If possible, sanitize game items before and after use.
Meetings & Events
• Must comply with state mandates for maximum number of attendees.
• If external participants, they must go through screening process at Reception.

Thrift Shop

• Open at regular times.
• Max. 2 residents at a time (includes volunteer)
• Only touch what you intend to buy.
• Guidelines will be posted at door.

Self-Quarantine Measures

• Mandatory self-quarantine for new residents, residents who are feeling ill with COVID-19 symptoms and/or are tested for COVID-19.

PHASE 4 FULL REOPENING – TBD

Inn Dining
• Resume normal operations.

Fitness Center

• Resume all activities.

Large Gatherings Allowed

• Resume all recreational activities and meetings of any size.

Campus Opens to Broad Community

• All visitation restrictions and COVID-19 measures lifted.
• Visitors are still requested to sign in/out with Reception, but this is not required.
• External groups may resume programs onsite (e.g. Learning In Retirement).

Travel

• Non-essential travel is allowed and encouraged.
Self-Quarantine Measures – Concluded
• All self-quarantining measures are lifted.

Learning a new way of life….

• All operations resume the “new and evolving normal.”

We are all in this together!